Mission Prep: Our Commitment to Patient Safety & Quality Care

We’re passionate about helping others change their lives for the better. We hold ourselves to the absolute highest measure of clinical excellence. You deserve complete confidence in your care, and our accreditations prove our unwavering commitment to safety and quality.

Our Philosophy of Mental Health Care

Mission Prep Teen Treatment ensures our core values are embedded in every aspect of our approach to mental health treatment. Every aspect of what we do at is based on these five principles, from the services we offer to how we treat each guest and their loved ones.

Persistence

We reject the idea that clients are “treatment-resistant.” Instead, we believe that we need to be treatment persistent. We start with determination on day one and maintain that resolve- and we believe we can foster lasting change for anyone who asks for help.

Connection

The heart and soul of recovery is a connection with oneself, family, and community. When we reinforce these connections, we make sure our clients have a strong support system- both while they’re with us and after they leave.

Going the Extra Mile

We’re not just here to provide care – we’re here to provide the best care. We’re proactive about meeting our clients’ needs instead of reactively playing catch-up. Because we go the extra mile, we’re always looking for ways to improve their experience and their outcomes.

Details Matter

The smallest details can matter the most. We take pride in thinking through every aspect of our services so that nothing is left to chance. We believe that lots of little details add up to a big difference in care.

Curiosity

Even though we’re experts, we know there’s always room to learn and grow. We stay open-minded, continuously seeking out and applying breakthrough innovations and methods. That way, we can always be confident we’re offering the best possible care to our clients.

Ready to Get Started? Give us a Call Today at 866-901-4047

How We Treat

Our homes are designed to be a true sanctuary for healing and building life skills. We keep our client numbers small to create a focused treatment experience, tailored entirely to your unique needs. You can find these compassionate, home-like settings in California and Virginia.

When you’re here, you’ll be welcomed by a team of compassionate guides who are more than just experts; they’re passionate about helping you build a successful life. We work alongside you to create a treatment plan with specific, meaningful goals while supporting your academic efforts at the same time.

Our medical team is here for you around the clock, with a psychiatrist on-site to provide a comprehensive evaluation and meet with you one-on-one each week. We’ll help you find a path forward with personalized therapy, group sessions, and a range of practical tools—from medication education to life skills training.

We believe that a calm, safe, and comfortable environment is essential for recovery. Our homes are beautifully maintained to be a peaceful space where you can focus on healing. And because we believe healing is a family journey, we work to build trust with you and your loved ones from the very beginning, knowing it’s critical to understanding your unique story.

Our Commitment to Continuous Quality Improvement

At Mission Prep, our mission is not just to meet the standards of care, but to consistently exceed them. We are deeply committed to ensuring that every aspect of the service we provide, from your first interaction with our website to the delivery of clinical care and every operational process in between, is of the highest possible quality.

This dedication is governed by our Continuous Quality Improvement (CQI) efforts.

In essence, our commitment to CQI is a pledge to you: we are always listening, always learning, and always striving to be better. We believe that continuous review is the cornerstone of responsible healthcare delivery, ensuring we maintain and elevate the clinical and operational standards across all facets of our organization.

We continuously review clinical outcomes, evidence-based practices, and patient feedback to refine our treatment modalities and ensure the most effective, cutting-edge care.

Resulting Benefit for You
Optimal Care Outcomes: You receive services grounded in the latest research and proven clinical methods.

We proactively review and update our policies to meet and exceed all regulatory requirements, including HIPAA, licensing, and accreditation standards.

Resulting Benefit for You
Guaranteed Security & Trust: Your privacy is rigorously protected, and our environment meets the strictest safety and compliance mandates.

We invest in ongoing training, supervision, and professional development for all staff, ensuring our team is equipped with the latest skills, legal knowledge, and ethical practices.

Resulting Benefit for You
Expert, Compassionate Team: You are cared for by highly qualified professionals who adhere to the highest standards of ethics and competence.

We proactively review and update our policies to meet and exceed all regulatory requirements, including HIPAA, licensing, and accreditation standards.

Resulting Benefit for You
Guaranteed Security & Trust: Your privacy is rigorously protected, and our environment meets the strictest safety and compliance mandates.

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Who We Are

We are dedicated and experienced healthcare professionals. While many residential treatment programs are staffed by individuals with little to no clinical experience or certifications, Mission Prep is different.

We employ clinicians who have a Master’s or Doctorate-level education in mental healthcare. You can expect that staff members who direct group, family, and individual therapy are highly qualified and experienced in order to give evidence-based, up-to-date treatment that yields results.

Looking for a fulfilling and meaningful career? Join Our Team

Our National Leadership Team

Ted Guastello

Chief Executive Officer, National

David Munce

Chief Operating Officer, National

Stephen Ebbett

Chief Marketing Officer, National

Robbie Parrott

Chief Financial Officer, National

Aja Chavez - Executive Director

Aja Chavez

VP of Adolescent Services, National

Dr. William Dodge

MD-MMM, FACEP, FAAEM

Dr. William Dodge

Medical Doctor, National

Talking to our admissions team is completely free of charge. We’re available 24/7 to help 866-901-4047.

Licenses & Accreditations

These are licenses to operate as a mental health care provider in the communities we serve. To maintain these licenses we must meet standard of care, staffing ratios, facility readiness and more. We are also accredited by industry leading standards boards.

The Joint Commission

The Joint Commission (TJC) provides voluntary accreditation, the "Gold Seal of Approval®" for clinical excellence. They assess safety, risk reduction, and quality standards.

National Association for Behavioral Healthcare

NABH is the leading advocacy organization for hospitals and major providers. They influence federal policy for access, reimbursement, and quality behavioral health services.

National Association of Addiction Treatment Providers

NAATP is a membership association committed to ethical and clinical excellence for addiction providers. They set best practice standards and lead research.

California Department of Social Services

CDSS licenses mental health residential facilities (SRFs) to enforce essential safety, health, and quality-of-life standards for vulnerable residents.

California Department of Health Care Services

DHCS ensures clinical quality, program certification, and compliance for mental health facilities, including Psychiatric Health Facilities (PHFs).

Virginia Department of Behavioral Health and Developmental Services

Virginia DBHDS licenses, funds, and monitors all public/private mental health and addiction providers to promote recovery and ensure safety statewide.

Minnesota Department of Human Services

MN DHS licenses and certifies a broad range of behavioral health services (Rule 29/36). They set program standards and ensure quality for vulnerable adults/children.

Minnesota Department of Health

MN DOH inspects and regulates hospitals delivering mental health services. They also advance public health through well-being and suicide prevention efforts.

Washington State Department of Health

WA DOH licenses and regulates Behavioral Health Agencies (BHAs) and individual pros. They enforce minimum practice standards for quality care.

Western Association of Schools and Colleges

WASC accreditation confirms our school support meets high educational quality standards, ensuring seamless credit transfer and a strong academic foundation for teens in our care.

What Makes Us Different?

Your Privacy & Security:
Our Top Priority

When you seek care, your peace of mind matters most. We use industry-leading standards to protect your personal and health information so you can focus on your well-being.

What is HIPAA Compliance?

HIPAA stands for the Health Insurance Portability and Accountability Act. It is a federal law in the United States that establishes national standards to protect sensitive patient health information (PHI) from being disclosed without the patient’s consent or knowledge.

What it means for you:

Strict Confidentiality: It ensures that your medical records, personal identifying information, and conversations with your provider are handled with the highest level of confidentiality.
Secure Systems: We use systems and procedures that meet HIPAA’s rigorous requirements for storing, transmitting, and accessing your information, which is critical in mental healthcare.
Your Control: You have rights under HIPAA to access your own records and know who has accessed them.

In short, our HIPAA compliance means we are legally and ethically committed to keeping your personal health journey private and protected.

What is SSL Encryption?

SSL (Secure Sockets Layer) is a foundational technology used to establish an encrypted link between a web server (our website) and a browser (your computer or phone). This encryption is visible to you when you see a padlock icon 🔒 and “https://” in your browser’s address bar.

What it means for you:

Data Security: When you enter personal information (like your name, phone number, or other personal information) on our website, SSL encrypts it immediately.
Unreadable to Others: This process scrambles the data into an unreadable code during its transfer. If someone were to intercept this data, they wouldn’t be able to decipher it.
Secure Connection: It ensures that the connection between your device and our server is private and tamper-proof.

In short, SSL encryption provides a secure, digital tunnel for your data, making sure the information you share with us stays between us.

Where can I find more details?

You can locate more details about how we follow these best practices, how your information is used within our systems to provide services, and what tools we use to do this in our:

Partnerships & Awards

At the heart of our operations lies a commitment to excellence that is validated by the company we keep and the milestones we achieve. While our licensing and accreditations provide the formal framework for our high standards, our strategic partnerships and industry awards reflect our proactive pursuit of innovation and quality.

Strategic Alliances

We believe that progress is a collaborative effort. By partnering with leading global organizations and technology providers, we integrate cutting-edge insights and shared expertise into everything we do. These relationships allow us to:

Stay ahead of emerging industry trends.
Implement best-in-class methodologies.
Deliver enhanced value through combined resources and specialized knowledge.

Award-Winning Excellence

Recognition from our peers is more than just a badge of honor; it is a testament to our team’s dedication to surpassing “standard” requirements. From innovation awards to service excellence honors, these accolades confirm that our approach to quality is not just about compliance—it’s about setting new benchmarks in our field.

Are You Covered for Mental Health Treatment?

We’re in-network with many providers. Call us at 866-901-4047 to verify your benefits and find out how much your plan will cover