ComPsych Mental Health Insurance Coverage & EAP Services
Mental and behavioral challenges can dramatically affect many people’s daily lives, and these experiences are very common. If you have ever been through a traumatic event, experienced a panic attack, or lived with ongoing anxiety or depression, you already understand just how valuable emotional support can be. Even if these experiences feel brief, when they go unaddressed, the problems can compound and create a lasting impact.
Due to our growing understanding of mental health disorders and the importance of overall well-being, workplace-based benefits programs now include mental health and wellness support. Ongoing mental health concerns that affect you and your family should be treated with dignity and care, but navigating benefits can still feel confusing. This guide aims to make it easier to understand your available support and will cover:
- An overview of ComPsych mental health insurance and Employee Assistance Programs (EAPs)
- ComPsych EAP eligibility
- The benefits of ComPsych EAPs
- ComPsych mental health benefits and therapy options
- ComPsych behavioral health service options and providers
What Is ComPsych Mental Health Insurance Coverage?
Mental health coverage refers to insurance benefits that help pay for services such as psychotherapy, counseling, and inpatient care. Health insurance can help cover services such as counseling, ongoing therapy, CBT, and other recommended mental health treatments. Health insurance plans also include rules around costs, treatment approval, and coverage, including protections related to pre-existing conditions.1
ComPsych is not a traditional insurance provider; instead, it is an employer-sponsored Employee Assistance Program (EAP) that offers mental health, wellness, and work-life balance support to improve overall well-being. ComPsych offers free, confidential short-term counseling that can be accessed by phone, video, or in person at any time. When longer-term care is needed, referrals can be made to providers covered by insurance 2,3
What Are EAP Services?
An EAP, or Employee Assistance Program, is a workplace benefit that gives employees access to short-term mental health and support services. EAPs typically include free, confidential assessments, short-term counseling, and referrals, all provided through an employer’s benefits program. These programs support employees dealing with personal or work-related issues that are starting to affect their mental health.
Many people use EAP services early on, when a problem first starts affecting their work or personal life. EAPs are not a substitute for full mental health insurance, but they can help people understand what kind of support they may need and where to go next.
Using an EAP is optional, and employees can choose whether or not to access services. It allows employees to get tailored support when they need it, without signing up for ongoing treatment straight away.4
Who Qualifies for ComPsych EAP Services?
ComPsych EAP services are available to employees whose employer offers the program, as well as eligible members of their household. If you choose to use ComPsych’s EAP, support is typically available to the following individuals:
- Benefits-eligible employees
- Dependents of those eligible employees
EAP services may also be accessed by household members, including children and teenagers who need mental health or emotional support. If you are enrolled in a ComPsych-supported employee benefits program, these services are available at no cost and can usually be accessed as soon as your benefits begin.5
What Are the Benefits of the ComPsych EAP?
With ComPsych EAP mental health services, you get access to short-term psychological support. This can be helpful if you are in the beginning stages of experiencing depression, anxiety, or other difficult challenges. However, if you are experiencing a mental health crisis or have previously been through trauma, you may need long-term treatment. In those cases, ongoing care is typically accessed through your primary health insurance or paid for out of pocket.
ComPsych mental health benefits include access to a range of resources designed to help you check in on your overall well-being and get support during difficult periods. With EAP services, you can access confidential emotional support, work, lifestyle, and digital support, legal guidance, and various financial resources. ComPsych provides an entry point to accessing short-term support and connecting you to longer-term care when needed. Some services may involve additional costs depending on the provider or resource, so it’s helpful to review details as you move forward.
Types of Support Available Through ComPsych EAP Services
In addition to short-term counseling and referrals, ComPsych EAP services include several categories of support designed to help individuals manage everyday personal, work, and family-related challenges. These services are intended to provide guidance, resources, and short-term assistance rather than ongoing clinical care:
- Confidential Emotional Support
- Help with anxiety, stress, and depression
- Grief and loss support
- Life adjustment assistance
- Relationship and marital conflicts
- Work and Lifestyle Support
- Child, elder, and pet care
- Moving and relocation assistance
- Shelter and government assistance
- Legal Guidance
- Family, adoption, and divorce law
- Wills, trusts, and estate planning
- Free consultation and discounted local representation
- Financial Resources
- Retirement planning
- Taxes
- Relocation, mortgages, and insurance
- Budgeting, debt, bankruptcy, and more financial planning options
- Digital Support
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- Help with connecting to counseling and other work-life support services
- Access to helpful articles, podcasts, videos, and slideshows
- On-demand training opportunities to improve your skillset6
What Is Covered by ComPsych EAP Mental Health Plans?
Who Are ComPsych Behavioral Health Providers?
Behavioral health providers are mental healthcare professionals, including psychiatrists, psychologists, counselors, clinical social workers, psychiatric nurse practitioners, and related licensed mental health professionals. ComPsych mental health plans provide access to these providers through short-term counseling services, with the option to be referred to long-term providers if necessary. If inpatient or residential treatment is recommended, you can contact ComPsych support staff for help identifying providers in your area.
Additionally, if you already have a provider in mind and are curious whether they work with ComPsych, Psychology Today provides a search engine to find therapists who accept ComPsych.9 No matter what kind of mental health help you or your family needs, ComPsych can help to find a provider for you.
Does ComPsych Insurance Cover Mental Health Treatment & Therapy?
ComPsych is not a traditional insurance provider. It is an employer-sponsored Employee Assistance Program (EAP) that offers short-term mental health and practical support services through in-person or telehealth support.7 However, ComPsych EAP mental health services are limited to short-term support and referral, meaning they are designed to help you get started, rather than provide ongoing treatment. If you are in need of long-term mental health care, how treatment is accessed and paid for will depend on your primary health insurance or self-pay options.
ComPsych therapy coverage typically begins with a provider in your area who will discuss short-term counseling options to assist you or your loved one. If they determine that you need ongoing or specialized care, you will be referred to a provider, at which point your primary health insurance may be used. Each step is intended to build gradually, ensuring that you and your family are directed toward the level of care that best fits your needs.8
Mission Prep: Mental Health Treatment Supported Through ComPsych
Mission Prep offers individualized support regarding mental health, and ComPsych encourages members to consult with its support services about the benefits available through the EAP. Once you have completed the ComPsych insurance verification or intake process, you can receive assistance in understanding what short-term support is available and when additional insurance or self-pay options may apply.
At Mission Prep, we strive to create an environment that supports stability and growth for adolescents receiving mental health care. We aim to provide these programs in a way that is easy to understand and navigate during challenging times for families. Our facilities are staffed with licensed mental health clinicians with extensive experience in common teen struggles, including anxiety attacks, stress, and depression. With our team, your child can receive the appropriate clinical support to address ongoing emotional and behavioral challenges.
If your teen or a teenager you know has been experiencing emotional or behavioral difficulties, speaking with a treatment provider can clarify the right steps to get help. If you want to understand available treatment options and next steps, please contact Mission Prep to schedule an assessment or learn more about services in your area.
References
- Mental health and substance abuse health coverage options. (n.d.). HealthCare.gov. https://www.healthcare.gov/coverage/mental-health-substance-abuse-coverage/
- ComPsych. (n.d.). World leader in mental health, well-being & absence management. https://www.compsych.com/
- ComPsych. (2024, December 17). Informed consent. https://www.compsych.com/informedconsent/
- U.S. Office of Personnel Management. (n.d.). What is an Employee Assistance Program (EAP)? https://www.opm.gov/frequently-asked-questions/work-life-faq/employee-assistance-program-eap/what-is-an-employee-assistance-program-eap/
- Arizona Department of Administration. (n.d.). EAP/ComPsych. https://wellness.az.gov/eap
- University of Texas at Arlington. (n.d.). Employee assistance program. https://resources.uta.edu/hr/services/benefits/wellness/employee-assistance-program.php
- ComPsych. (n.d.). Mental health and well-being programs. https://www.compsych.com/services/mental-health-and-well-being-programs/
- ComPsych Corporation. (n.d.) Employee Assistance Program. https://www.msjc.edu/humanresources/documents/benefits/eap/EAP-FAQs.pdf
- Psychology Today. (n.d.). Find ComPsych therapists and psychologists in Texas. https://www.psychologytoday.com/us/therapists/texas?category=compsych
